Leasing and Marketing

Leasing and Marketing Policy Manual


Our Leasing and Marketing policy manual consists of more than 90 policies and procedures including customer relations, telephone etiquette, marketing materials, social media, rental incentives, touring procedures, office apparel, and more.


Client Quote: “Greystar’s partnership with The Strategic Solution has helped us streamline our policies and procedures and allows our team members immediate access to the latest and greatest information that Greystar has to offer at their convenience. Being able to make changes in a “live environment”, in an industry which is ever changing, is essential. The Strategic Solution’s platform allows us to drive consistency amongst our teams and keep up to date! Their team provides great customer service and is easy to do business with.” Jackie Rohne, Senior Managing Director Real Estate, & Stephanie Puryear Helling, Director Education & Training, Greystar