Property Management Manuals

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Our Property Management and Operations policy manual consists of more than 70 policies and procedures including office procedures, ADA accommodations, move-in and move-out processes, safety requirements, office security, reporting standards, and more.


“We had a 300-plus page manual that was overwhelming and ineffective. We converted to the template recommended by the Strategic Solution and discovered our franchisees were referencing the information often. It seemed too simple, but has proven effective and changed our philosophy about manuals.”

Lance Buck, Vice President, Firestorm 24/7