Create your complete policy solution.

 
 

How do you increase policy awareness and drive consistency across all teams? Just choose from our library of manuals, and house your content in PolicyPartner, our policy management software. Your employees will love it!

 

 

Our Software → Your Partner

Our cloud-based platform has all the tools you need to put information right at your employees' fingertips—and streamline policy administration.

 
 
 
PolicyPartner Logo
 

The leading policy communication tool for thousands of employees in the multifamily industry and beyond

 

 

PolicyPartner

  • Provides access to policies in a single location, increasing employee engagement and ultimately compliance.

  • Houses only policies, procedures, and related attachments yet provides direct links to relevant sources on the company intranet or the web.

  • End users see only the latest policy versions on their desktops or mobile devices.

  • Makes updating and distributing policies more efficient while providing admin tools to enhance security and tracking capability.

Other Methods

  • Employees are less likely to reference files that are disorganized or stored in multiple locations.

  • When policies are stored with other company files, keyword searches yield dozens of irrelevant company documents.

  • User access to multiple policy versions leads to confusion and distrust in the relevance of company information.

  • Limited functionality to control user edit capability or to update and communicate policies in a timely manner.

 

 
 

Features end users will love

 
  Search Engine   Type in any word or phrase to pull up a list of manual-specific results.

Search Engine

Type in any word or phrase to pull up a list of manual-specific results.

  Hyperlinks   Click to be routed to another relevant policy, intranet source, or outside website.

Hyperlinks

Click to be routed to another relevant policy, intranet source, or outside website.

  Attachments   Quicky access and print relevant forms, templates, and other needed documents.

Attachments

Quicky access and print relevant forms, templates, and other needed documents.

  Google Translation   Non-English-speakers can instantly convert content to any language.

Google Translation

Non-English-speakers can instantly convert content to any language.

  Mobile-Friendly Design   Policies and procedures are always at your fingertips, even when you're on the go.

Mobile-Friendly Design

Policies and procedures are always at your fingertips, even when you're on the go.

 
 

 

Features admins will love

 
  Collaboration Tool   Allow designated users to edit and comment on a policy via virtual whiteboard before publishing the live version.

Collaboration Tool

Allow designated users to edit and comment on a policy via virtual whiteboard before publishing the live version.

  Notification Options   Post important policy changes to the bulletin board, or send via email or public inbox.

Notification Options

Post important policy changes to the bulletin board, or send via email or public inbox.

  Permission Levels   Provide manual-specific user access, and set parameters for who can view, print, edit, and collaborate on content.

Permission Levels

Provide manual-specific user access, and set parameters for who can view, print, edit, and collaborate on content.

  Version History   PolicyPartner captures a snapshot of each policy version to provide a built-in audit trail.

Version History

PolicyPartner captures a snapshot of each policy version to provide a built-in audit trail.

  View Counter   Keep track of how many hits a manual receives with this resettable counting tool.

View Counter

Keep track of how many hits a manual receives with this resettable counting tool.

 
 
 
 
 
 

 

Schedule a 15-minute demo to explore PolicyPartner’s innovative features.

 

 
The Strategic Solution has helped us win in so many ways by streamlining our processes. Their software is super easy to use, and our on-site team loves it because it makes their job so much easier.
— Christi W., BH Management
 

 

Our Manuals → Your Library

Hundreds of customizable policies covering every facet of property management

Writing your own policies from scratch—or taking on a major update—is not the best use of your time when you have people to manage or a company to run. Our content covers all the bases and is always updated to reflect current industry best practices.

Just choose the manuals you need, and our consultants will help you modify our generic content to reflect your organization’s best practices and company culture.

  • Leasing & Marketing

  • Management & Operations

  • Maintenance

  • Emergency Procedures

Also ask about our Basic Manual, which allows you to select key policies from our three most popular manuals to create a more condensed set of policies.


Do you have some content you wish to keep?

Simply provide us with your existing content. As part of your customization process, we will help you assess what to keep. Then, when building your manuals in PolicyPartner, our experts will seamlessly incorporate any relevant material into the appropriate policies.

We can also write new policies as needed. See our flexible options for additional ways we can meet your company’s specific needs.


Our content is designed to engage readers.

In today’s technology-driven world with its many distractions, employees are more likely to skim for key information than read thoroughly. That’s why we’ve made it our mission to maximize the readability of our content using three core principles:

 

Effective Written Policies

 
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Clear

Clumsy phrasing can be misconstrue meaning. Our team ensures company expectations are accurately conveyed, so there is less room for misinterpretation.

Concise

Dense paragraphs are overwhelming. We use a one-page format with bulleted points and actionable steps that take the guesswork out of implementing policies.

Organized

Sifting through a disorganized policy is time consuming. Our content is arranged into sections by topic and process, so employees can quickly navigate to what they need. 

Employee Handbook & Manager Guide

Our Employee Handbook includes more than 60 federally compliant core policies and procedures covering key areas of HR. Plus, we offer a companion Manager Guide—a unique offering you aren't likely to find elsewhere. This essential guide to implementing HR policies outlines processes step-by-step—and even includes sample scripts for common scenarios and print-and-go templates. It’s exactly what you need to promote manager independence and reduce calls to HR for basic requests.