Human Resources
This manual consists of 90+ policies and procedures including subjects such as Attendance, FMLA, Employee Recordkeeping Requirements, Social Media and Service Awards.
Each policy has the following:
- Policy Name and Number
- Customer Service Impact Statement
- Policy in bullet point format (answers what is the policy?)
- Policy Task breakdown (answers how do I implement the policy?)
- Notes and Material needed for policy
- Policy Forms when appropriate (attached for user ease)
Client Quote:
We used the Strategic Solution's unique process of building a policy manual as an exercise in team building. It allowed us to perform a real life project with our managers to demonstrate good team behavior and reinforce the new culture that was being built in the company." Paul Shaddock - Vice President-Human Resources, Laramar Group